Sewing Machine Repairs Melbourne

Quality repairs and servicing on all brands of domestic sewing machines and overlockers

In need of repairs for your sewing machine or overlocker? Craft and Sewing Centre have you covered, whatever your brand or needs. Our after sales care is second to none and we are one of the few remaining sewing machine retailers who provide expert in-store servicing.

Whether your machine requires a simple service or a major overhaul, our highly reputable eastern Melbourne repair and service centre will bring your machine back to life. We repair sewing machine and overlocker brands Bernina, Brother, Husqvarna Viking, Janome, Juki, Pfaff, Singer and more.

Our experienced and knowledgeable staff can assist you with any service or product enquiries you may have.

Included in our product range and area of expertise are a number of different embroidery and quilting machines, and we are well versed in the functions and mechanics of these machines to be able to assist with any repairs or servicing.

Price

A regular sewing machine or overlocker service is $149 with an initial $75 deposit.

A regular service fixes most machines but if your machine needs one or more parts and we have them in stock, we will replace the faulty parts and add the price of the parts up to a maximum of $75.

A major service is $199 with an initial $75 deposit.

A major service may be required for a machine that has not been serviced in a long time and so requires more time spent on it to bring it back to good health.

If your machine is really sick and requires parts and service that will cost above $75, we will contact you to confirm if you would like to go ahead with the repair. We also tell you whether we consider your machine worth repairing. If you do not wish to go ahead with the quote or your machine is not able to be repaired we will charge you $50 and refund $25 from the deposit. If you decide to purchase a new machine from us within the next 30 days we will refund you the entire $75 deposit.

Any repairs which require a high degree of machine disassembly, attract a major service fee of $199 plus the cost of the parts, which we will inform you of in our quote.

Most oversized and machine and embroidery combinations also attract a major service fee.

Time

A machine service takes about one to two weeks with the majority done by our in-house technician and some taken and returned each week by our second highly trained and experienced technician. A quoted machine generally adds another week.

Some parts for older machines are difficult to obtain which can stretch out the time of repair. Some new parts can also take time if the respective sewing machine companies temporarily run out of stock.

What we'll check

Our standard service includes:

Checking and adjusting timing and tensions
Service mode adjustments
Oil and lubricant – we’ll inspect and lubricate gears, bushes and linkages
Service mode adjustments
Check machine software
Sew test

Regular servicing is vital to get the best out your machine. It will extend its life and boost performance. Even if you’re not using your machine you should aim to service it every 12 to 18 months to keep its working parts well-lubricated and operational.

What to bring

Your machine
Foot pedal and cable
Bobbin case and presser foot
Embroidery bobbin case and embroidery foot (if relevant)

We use Metler embroidery thread and/or Rasant polyester/cotton thread to test your machine. If you usually use a different thread brand and would prefer we set tensions to suit your thread, please bring it in for us and we’ll be happy to oblige.

We aim to complete your repair or service as quickly as possible and can advise how long we expect to take at the time of booking.

DIY sewing machine repairs

Your sewing machine is a wonderfully useful machine when working properly and very frustrating when not.

Why not check a few things before you bring it in for a service.

Change the needle ensuring it is fully up and the flat side is to the back. Remove and replace the bobbin ensuring the direction of rotation is correct and the thread is positioned in the tension leaf spring.
Remove the top thread, ensure that your tension dial is on its correct setting, ensure the presser foot is up (this opens up your tension discs which allows the thread to be pulled deeply into them) and turn your balance wheel until the take-up lever is in the top position. Now re-thread keeping your thread taut as you follow its path. When pulling into the take-up lever always pull the thread slightly upwards and towards you as pulling downwards on some models of machines can allow the thread to slip down the rear of the take-up lever.
Check you have top tension by pulling on the thread prior to threading the needle with the presser foot up and then with the presser foot down. Providing you have threaded correctly, if the tension does not increase substantially, you may have a problem with your tension discs (thread or lint obstructing their closing).
Never pull your fabric from beneath the presser foot unless your take up lever is in the top most position. This ensures that the top thread is no longer linked round the hook of the shuttle below the bobbin case.
Never yank your fabric when jammed, as it will lift your bobbin case in a top-loading machine, causing the bobbin case to rotate when you next sew, with drastic consequences. Usually the needle penetrates the bobbin case, damaging it and the machine is knocked out of timing.

If all else fails, simply call us on 0411 789 144 or drop in to our store to arrange a comprehensive service with our expert technicians or for any enquiries.